Can I cancel a screening order?

If you no longer want an applicant to apply or release reports, there is a way to break the link in the email that was sent to them. Follow these steps:

1. Click on the applicant's name either on your Dashboard under Recent Activities, or in the list of applicants on the Manage Occupants page.

2. Once on the applicant's profile page, click "archive" on the top right. Archiving the applicant deactivates the link in the email that was sent to them, so they cannot use the link to apply.

If you want to restart the process with the applicant, clicking "unarchive" later will reactivate the link. Deleting the archived applicant from the archive will permanently delete their information.