To unarchive applicant, go to Properties > Manage Occupants > Past Applicants > click on Edit button > UNARCHIVE button.
This will move the applicant back to the active applicants section allowing you to "move in" this applicant as a tenant if you wish.
You cannot, however, unarchive tenants.
If you wish to sign a lease or invite your archived tenant to pay rent online, simply go to Manage Occupants page > Unarchive the "Applicant" record OR click the "Add Applicant Without Screening" button to create a new profile for the person. You will only need your tenant's name and email address.
If you archived a tenant by mistake, it deactivates their Tenant Payment Center account (if this tenant was paying rent online thru LeaseRunner). Please contact us so we can re-activate it, if need be. We can be reached by email: help@leaserunner.com or by phone 303-325-3665.
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