How to send a screening request when property manager is not authenticated

Experian, the credit bureau supplying us with the credit data, requires us to verify the identity of the landlord or property manager viewing the renters' credit reports. 

If you are trying to send a credit report request to an applicant with a different property manager assigned to the property rather than yourself and encountering an error message, you have two options:

1. Assign yourself as a Property Manager and authenticate your own identity. You will be able to send the screening request. Once the credit report is authorized, you will be notified to view the credit report and download or print the credit report.
2. Have the unauthenticated user log in using their own login credentials, send the screening request himself and authenticate his own identity. You can assign a username to a new user at  the USERS tab. 

Why do I have to confirm my identity?