Question: How can I change the rent amount for my tenant?
Answer: Landlords can update the rent amount by navigating to Properties> Edit Lease Terms, change the Rent amount, then Save at the bottom.
For Tenants on Autopay: If the tenant(s) for that property are on Autopay, a pop up box will appear asking if you want to notify your tenant of the rent change. Select YES if you are changing the rent amount for your existing tenant. Select NO if you are changing the rent amount for a new tenant.
By selecting Yes, a notification email will be sent to your existing tenant with instructions on how to accept the new rent amount if they are on autopay.
The instruction email that gets sent to the tenant looks like this: